Edition dated: 24.03.2026
This document constitutes a public offer and defines the terms and conditions for the provision of services offered under the commercial designation "LMD Systems".
The service provider is:
Individual Entrepreneur Anton Volodymyrovych Karmanov, conducting business activities under the commercial designation "LMD Systems", hereinafter referred to as the "Entrepreneur", "Administrator", or "LMD Systems".
The user, customer, or client of the services is hereinafter referred to as the "Client".
GENERAL PROVISIONS
1.1. These Terms govern the relationship between the Entrepreneur and the Client in connection with the ordering, payment for, and use of LMD Systems services.
1.2. The services may include, in particular:
hosting;
server resources;
virtual private servers (VPS);
dedicated servers;
domain name registration and/or renewal;
SSL certificates;
backup services;
email services;
software;
SaaS services;
website hosting;
technical administration;
API and integration services;
software development and maintenance;
consulting and other IT services.
The specific list of services, their characteristics, limitations, and prices are determined by the relevant tariff, order, invoice, service description, or other information published by LMD Systems.
1.3. Not all services listed in these Terms are necessarily available to every Client or at all times.
The Entrepreneur has the right to independently determine the list of available services, tariffs, technical specifications, and available ordering methods, unless otherwise expressly provided by an individual agreement or mandatory provisions of applicable law.
1.4. In the event of any conflict between these Terms and individually agreed written terms of a specific order, the individually agreed terms shall prevail to the extent that they directly regulate the relevant matter.
CONCLUSION OF THE AGREEMENT
2.1. These Terms constitute a public offer.
2.2. The agreement between the Entrepreneur and the Client is deemed concluded when the Client performs actions indicating acceptance of this offer, including:
registering an account;
placing an order;
clicking an order confirmation button;
making a payment;
activating a service;
using a service after reviewing these Terms;
performing any other action that may constitute acceptance of the offer under applicable law.
2.3. Before placing an order, the Client shall independently review these Terms, the description of the relevant service, and its price.
2.4. By placing an order or making a payment, the Client confirms that:
the Client has reviewed these Terms;
the Client agrees to them;
the Client has the necessary legal capacity and/or authority;
the information provided by the Client is accurate;
the services will be used in compliance with applicable law.
2.5. Electronic messages, system logs, order records, payment records, IP addresses, technical logs, account data, and other technical information may be used by the Entrepreneur as evidence of the Client's actions to the extent permitted by law.
ACCOUNT
3.1. An account may be required to use certain services.
3.2. The Client is responsible for:
the accuracy of registration data;
the security of passwords;
the security of the account;
the confidentiality of access credentials;
all actions performed through the Client's account, unless otherwise proven by the Client or expressly provided by law.
3.3. In the event of suspected account compromise, the Client shall immediately notify the Entrepreneur.
3.4. The Entrepreneur shall not be liable for the consequences of third-party use of the account if such use became possible due to the Client's actions or omissions, including:
sharing a password;
using a weak password;
failure to use two-factor authentication where available;
infection of the Client's device;
phishing;
social engineering;
loss of a device;
improper storage of access keys.
SERVICES
4.1. The Entrepreneur provides services within the technical capabilities of the relevant infrastructure and the tariff selected by the Client.
4.2. If third-party resources or services are used to provide a service, the Entrepreneur is not their manufacturer or operator and cannot guarantee their uninterrupted operation.
4.3. Such third parties may include:
data centers;
hosting providers;
network operators;
DNS providers;
domain registrars;
payment systems;
banks;
CDNs;
SSL certificate providers;
software providers;
API and SaaS platforms;
other technology partners.
4.4. Changes to, termination of, or restrictions on the operation of a third-party service may result in a corresponding change to or termination of part of the LMD Systems services.
4.5. The Entrepreneur may engage third-party providers to perform its obligations while remaining responsible to the Client to the extent established by applicable law and these Terms.
TECHNICAL LIMITATIONS
5.1. Any specified service characteristics, including:
disk space;
RAM;
CPU;
bandwidth;
number of processes;
number of IP addresses;
number of domains;
number of mailboxes;
backups;
other resources
are provided only within the limits of the specific tariff.
5.2. The Entrepreneur may apply technical restrictions necessary to ensure the stability, security, and availability of its infrastructure.
5.3. The Client may not use resources in a manner that:
creates excessive load;
negatively affects other users;
creates a threat to the infrastructure;
is used for attacks;
is used for spam distribution;
violates applicable law;
violates the rights of third parties.
PAYMENT
6.1. The price of the services is determined by the current LMD Systems tariffs or individually agreed terms.
6.2. Unless otherwise provided by the terms of a specific service, services may be provided on a prepaid basis.
6.3. A service may be activated after the Entrepreneur receives confirmation of payment.
6.4. In the event of non-payment or late payment, the Entrepreneur has the right to:
restrict access to the service;
suspend the service;
terminate the service;
delete data after the applicable retention period;
demand payment of outstanding amounts.
6.5. Suspension of a service due to late payment does not release the Client from the obligation to pay for services already provided and other amounts due.
6.6. Fees charged by banks, payment systems, and other financial intermediaries may be paid by the Client if provided for by the relevant payment method.
CHANGES TO TARIFFS
7.1. The Entrepreneur may change service tariffs.
7.2. A price change shall not apply retroactively to a period that has already been paid for, unless otherwise expressly agreed by the parties or provided by law.
7.3. For services renewed for a new billing period, the tariff effective at the time of such renewal shall apply unless otherwise provided by individual terms.
7.4. The Entrepreneur may notify Clients of tariff changes by publishing information on the website, in the Client's account, or by electronic communication.
CLIENT OBLIGATIONS
The Client shall:
pay for services on time;
provide accurate information;
ensure the security of its accounts;
not use the services for unlawful activities;
not violate copyrights, related rights, property rights, personal data rights, or other rights of third parties;
not conduct attacks against networks, servers, or systems;
not use the services to distribute malicious software;
not conduct unsolicited mass mailings;
not use the infrastructure for fraud;
not use the services to bypass technical or security restrictions;
ensure the legality of the content uploaded by the Client;
ensure that all necessary licenses and permissions are available.
CLIENT CONTENT
9.1. The Client is solely responsible for all content that the Client:
uploads;
stores;
transmits;
publishes;
distributes;
makes available through the LMD Systems infrastructure.
9.2. The Entrepreneur does not acquire ownership rights to the Client's content.
9.3. The Client warrants that it has all necessary rights to such content.
9.4. The Entrepreneur is not required to conduct general pre-moderation of all Client content.
9.5. The absence of prior review does not constitute approval of such content by the Entrepreneur.
PROHIBITED USE
The LMD Systems services may not be used for:
phishing;
fraud;
credential theft;
malware distribution;
ransomware;
botnets;
DDoS attacks;
unauthorized scanning or attacks against third-party systems;
spam;
unlawful collection of personal data;
copyright infringement;
distribution of unlawful content;
trading in unlawful goods or services;
concealment or masking of unlawful activity;
other activities prohibited by the laws of Ukraine or other applicable laws governing the relevant activity.
RIGHT TO IMMEDIATELY RESTRICT ACCESS
11.1. If the Entrepreneur has reasonable grounds to believe that the use of a service:
creates a security threat;
creates a risk to other Clients;
violates the law;
violates the rights of third parties;
is used for an attack;
is used for spam;
creates a significant technical load;
may result in the blocking of IP addresses or network resources;
may create legal or technical risks for the Entrepreneur,
the Entrepreneur has the right to temporarily restrict or suspend the relevant service without prior notice if immediate action is necessary.
11.2. Where immediate blocking is not necessary, the Entrepreneur may provide the Client with a period to remedy the violation.
11.3. Such suspension does not constitute an admission that the Client is guilty of an offense and may be applied as a preventive technical measure.
THIRD-PARTY REQUESTS AND COMPLAINTS
12.1. If a notification is received regarding a possible violation of third-party rights, the Entrepreneur has the right to:
request explanations from the Client;
request documents;
temporarily restrict access to the disputed resource;
remove or block access to specific content if necessary or required by law;
provide information to competent authorities where required by law.
12.2. The Entrepreneur has the right to take measures to protect its infrastructure and minimize legal, technical, and financial risks.
12.3. The Client is responsible for third-party claims arising in connection with the Client's content or use of the services to the extent permitted by law.
BACKUPS
13.1. If backup services are not expressly included in a specific tariff, the Client is solely responsible for creating and maintaining backups.
13.2. The availability of a backup service does not constitute an absolute guarantee that all data can be restored.
13.3. Backups may be damaged, incomplete, or unavailable due to technical issues, software errors, hardware failures, cyberattacks, force majeure, or other circumstances.
13.4. The Client should not treat an LMD Systems backup as the sole copy of critical data.
TECHNICAL WORK AND DOWNTIME
14.1. The Entrepreneur may perform:
scheduled maintenance;
updates;
migrations;
modernization;
equipment replacement;
emergency maintenance;
security-related work.
14.2. Scheduled maintenance may result in temporary unavailability of individual services.
14.3. Emergency maintenance may be performed without prior notice if necessary to protect the infrastructure or restore service operation.
14.4. If an SLA has been established for a particular service, the terms of the relevant SLA shall apply.
ENTREPRENEUR'S LIABILITY
15.1. The Entrepreneur shall be liable for failure to perform or improper performance of its contractual obligations within the limits and in accordance with the procedure established by the laws of Ukraine and these Terms.
15.2. To the maximum extent permitted by law, the Entrepreneur shall not be liable for:
lost profits;
indirect losses;
reputational losses;
loss of expected income;
loss of the Client's customers;
loss of business opportunities;
loss of data where caused by the Client or circumstances beyond the Entrepreneur's reasonable control;
losses caused by third-party services;
losses caused by the Client's actions;
consequences of improper use of the services;
consequences of compromise of the Client's account;
losses caused by cyberattacks that could not reasonably have been prevented by the Entrepreneur;
consequences of blocking a domain or IP address by a third party;
changes to the rules or policies of third-party providers;
consequences of actions by government authorities;
consequences of force majeure events.
15.3. If the Entrepreneur's liability is subject to a limitation permitted by law, the total liability of the Entrepreneur in relation to a specific service, to the maximum extent permitted by law, shall not exceed the amount actually paid by the Client for the relevant service during the 12 months immediately preceding the event giving rise to the claim.
15.4. The limitation of liability shall not apply to the extent that such limitation is expressly prohibited by mandatory provisions of applicable law.
15.5. Nothing in these Terms shall exempt the Entrepreneur from liability that cannot legally be excluded or limited.
CLIENT LIABILITY
16.1. The Client is responsible for the legality of its actions and use of the services.
16.2. The Client is responsible for violations of third-party rights caused by its content, software, actions, or omissions.
16.3. If, as a result of the Client's actions, the Entrepreneur receives a justified claim, fine, demand, lawsuit, or other claim from a third party, the Client shall, to the extent permitted by law, compensate the Entrepreneur for documented losses and expenses directly caused by such violation.
16.4. Such expenses may include reasonable costs of legal assistance, technical investigation, and incident response.
NO GUARANTEE OF ABSOLUTE CONTINUITY
17.1. Unless expressly provided otherwise by a separate SLA, services are provided taking into account the nature of network and IT services.
17.2. The Entrepreneur does not guarantee:
absolute continuity of operation;
absence of technical errors;
absence of cyberattacks;
absolute protection against third-party interference;
compatibility with any software;
fitness of the service for any specific business purpose of the Client unless such purpose has been expressly agreed.
DOMAIN NAMES
18.1. Domain registration may be carried out through third-party registrars.
18.2. The Client agrees to comply with the rules of the relevant domain registry and registrar.
18.3. The Entrepreneur does not guarantee:
availability of a particular domain name;
the possibility of registering it;
permanent retention of the domain;
absence of third-party claims.
18.4. The Client is responsible for the lawful use of the domain name and for any infringement of third-party rights.
PAYMENT SYSTEMS
19.1. If payment is made through a third-party payment system, its operation is governed by the rules of the relevant provider.
19.2. The Entrepreneur shall not be liable for:
a bank's refusal to process a payment;
card blocking;
account blocking;
technical problems of the payment system;
delays in crediting funds;
currency restrictions;
bank or payment service fees.
19.3. In the event of a chargeback or unjustified cancellation of a payment, the Entrepreneur may suspend the relevant services until the matter is clarified.
REFUNDS
20.1. Refunds shall be made in accordance with the laws of Ukraine, the terms of the specific service, and these Terms.
20.2. If a service has actually been provided or its performance has begun with the Client's express consent, the possibility of a refund shall be determined taking into account the nature of the service already provided and the applicable legal provisions.
20.3. A refund does not release the Client from payment for services that have already been actually provided.
20.4. In the event of early termination of a service due to the Client, the Entrepreneur may retain amounts due for services actually provided and other payments provided for by the agreement or law.
20.5. If the law requires the Entrepreneur to refund money to the Client, such refund shall be made in accordance with the procedure established by law.
TERMINATION OF SERVICES
21.1. A service may be terminated:
at the Client's initiative;
upon expiration of the paid period;
due to non-payment;
due to a material breach of these Terms;
due to unlawful use;
due to a security threat;
due to discontinuation of the relevant service;
in other cases provided for by the agreement or law.
21.2. In the event of a material breach of the agreement, the Entrepreneur may terminate the agreement in accordance with applicable law.
21.3. If the law requires prior notice, the Entrepreneur shall provide such notice within the applicable period.
21.4. Termination of a service does not release the Client from payment of any outstanding amounts incurred before termination.
DATA DELETION
22.1. After termination of a service, Client data may be retained for a limited technical or contractual period.
22.2. After the expiry of such period, the Entrepreneur may permanently delete the data without the possibility of subsequent recovery.
22.3. The Client is solely responsible for downloading any required data in a timely manner before termination of the service.
22.4. Unless expressly agreed otherwise, the Entrepreneur is not required to retain data indefinitely after termination of a service.
PERSONAL DATA
23.1. Personal data shall be processed in accordance with the laws of Ukraine and the LMD Systems Privacy Policy.
23.2. The Client confirms the accuracy of the personal data provided by the Client.
23.3. If the Client transfers personal data of third parties to the Entrepreneur, the Client must have a lawful basis for such transfer.
23.4. The Entrepreneur may process personal data to the extent necessary for:
concluding and performing the agreement;
providing services;
accounting and tax purposes;
technical support;
security;
fraud prevention;
compliance with legal obligations.
INTELLECTUAL PROPERTY
24.1. Rights to software, designs, logos, texts, source code, databases, documentation, and other LMD Systems materials belong to the Entrepreneur or the respective rights holders.
24.2. Providing the Client with access to a service does not constitute a transfer of ownership of software or other intellectual property rights.
24.3. Without appropriate authorization, the Client may not:
copy;
sell;
transfer;
decompile;
modify;
circumvent technical protection;
perform reverse engineering
of the Entrepreneur's intellectual property, except where expressly permitted by law.
CONFIDENTIALITY
25.1. The parties shall keep confidential information received in connection with the performance of the agreement confidential, except where disclosure is required by law.
25.2. Information shall not be considered confidential if it:
was already publicly available;
became publicly available other than as a result of a breach of the agreement;
was lawfully obtained from a third party;
must be disclosed pursuant to law or a requirement of a competent authority.
FORCE MAJEURE
26.1. The Entrepreneur shall not be liable for failure to perform or delay in performing obligations if such failure or delay results from circumstances beyond the Entrepreneur's reasonable control.
26.2. Such circumstances may include:
war;
hostilities;
terrorist acts;
cyberattacks;
mass network attacks;
power outages;
fires;
floods;
natural disasters;
accidents;
telecommunications outages;
decisions of government authorities;
sanctions;
embargoes;
data center outages;
telecommunications operator accidents;
other circumstances that objectively prevent the performance of obligations.
CHANGES TO THE TERMS
27.1. The Entrepreneur may amend these Terms.
27.2. A new edition shall be published on the LMD Systems website.
27.3. The new edition applies to new orders and new billing periods unless otherwise required by law or by the nature of the relevant amendment.
27.4. If the law requires notification of the Client regarding changes to the terms or provides the Client with a right to terminate the agreement, the Entrepreneur shall provide such notification and the relevant rights.
NOTICES
28.1. The parties may send legally significant notices by email, through the Client account, or by another agreed electronic means.
28.2. The Client shall keep its contact details up to date.
28.3. The Entrepreneur shall not be liable for failure to receive a notice where the Client:
provided an incorrect address;
lost access to email;
does not check the mailbox;
changed the address without notifying the Entrepreneur;
has configured message filtering.
REQUESTS FROM GOVERNMENT AUTHORITIES
29.1. The Entrepreneur may disclose information about the Client or the Client's use of the services where such disclosure is expressly required by law or by a lawful request from a competent authority.
29.2. The Entrepreneur may refrain from notifying the Client of such disclosure where notification is prohibited by law or by the relevant authority's requirement.
B2B CLIENTS
30.1. If the Client is a legal entity or an individual entrepreneur and uses the services for business activities, the relevant relationship shall be treated as a commercial/B2B relationship to the extent permitted by law.
30.2. For B2B Clients, the parties may separately agree on:
SLA;
technical parameters;
deadlines;
acceptance procedures;
liability;
limitations;
support procedures;
individual tariffs.
30.3. Unless expressly provided otherwise in an individual agreement, these Terms apply to B2B Clients in full.
CONSUMER PROTECTION
31.1. If the Client qualifies as a consumer under the laws of Ukraine, mandatory provisions of consumer protection legislation shall apply to the relevant relationship.
31.2. Nothing in these Terms is intended to deprive a consumer of rights that cannot be waived under applicable law.
31.3. If any provision of these Terms conflicts with a mandatory provision of consumer protection legislation, such mandatory provision shall prevail, while the remaining provisions of the agreement shall remain in force.
DISPUTE RESOLUTION
32.1. The parties shall seek to resolve disputes through negotiations.
32.2. The Client may submit a complaint using the official contact details of the Entrepreneur.
32.3. A complaint must contain:
the Client's name/company name;
contact details;
order or account number, if any;
description of the problem;
specific request;
documents or other materials supporting the claim.
32.4. The Entrepreneur may request additional information necessary to consider the complaint.
32.5. If a dispute cannot be resolved through negotiations, it shall be considered in accordance with the laws of Ukraine by a competent court.
32.6. Consumers shall retain the jurisdictional rules and other guarantees established by consumer protection legislation.
GOVERNING LAW
33.1. These Terms and the relationship between the Entrepreneur and the Client shall be governed by the laws of Ukraine.
33.2. If individual provisions of Ukrainian law are mandatory and cannot be modified by agreement, such provisions shall apply regardless of these Terms.
SEVERABILITY
34.1. If any provision of these Terms is declared invalid, unlawful, or unenforceable, this shall not affect the validity of the remaining provisions.
34.2. The parties shall, to the extent possible, replace the invalid provision with a provision that most closely corresponds to its original economic and legal purpose and does not contradict applicable law.
NO WAIVER OF RIGHTS
35.1. Failure by the Entrepreneur to exercise a particular contractual right shall not constitute a waiver of such right.
35.2. A one-time failure to exercise a right does not prevent the Entrepreneur from exercising such right in the future.
ASSIGNMENT OF RIGHTS AND OBLIGATIONS
36.1. The Client may not transfer its rights or obligations under the agreement to a third party without the prior consent of the Entrepreneur if such transfer may affect the performance of the agreement or contradict applicable law.
36.2. The Entrepreneur may engage subcontractors, technology partners, and other suppliers to perform the agreement.
ENTIRE AGREEMENT
37.1. These Terms, together with the description of the specific service, tariff, order, SLA, and other documents expressly incorporated into the agreement, constitute the agreement between the parties with respect to the relevant service.
37.2. Informational materials, advertising texts, and general descriptions that do not form part of a specific order shall not be construed as a guarantee of a specific result unless expressly stated otherwise.
INTERPRETATION
38.1. In the event of ambiguity, the provisions of the agreement shall be interpreted based on their literal meaning, the subject matter of the agreement, the nature of the relevant service, and the actual agreements between the parties.
38.2. Nothing in these Terms shall be interpreted as depriving the Client of rights guaranteed by mandatory provisions of applicable law.
38.3. At the same time, the absence of an express provision imposing a particular obligation on the Entrepreneur shall not automatically be interpreted as the Entrepreneur assuming an additional obligation unless such obligation is provided for by law, the specific service, or an individual agreement.
COMMERCIAL DESIGNATION
39.1. "LMD Systems" is the commercial designation under which the Entrepreneur conducts business and provides services.
39.2. The legal party to the agreement is:
Individual Entrepreneur Anton Volodymyrovych Karmanov.
39.3. The use of the designation "LMD Systems" in invoices, emails, the Client account, on the website, in technical documentation, and other materials does not constitute the creation of a separate legal entity.
ENTREPRENEUR DETAILS
Service provider: Individual Entrepreneur Anton Volodymyrovych Karmanov
Commercial designation: LMD Systems
Tax Identification Number: 3656506857
Registered address: 69 Anatoliia Zlobina Street, Chuhuiv
Mailing address: Nova Poshta Branch No. 1, Chuhuiv
Email: info@lmd.systems
Phone: +380963305767
Website: https://lmd.systems/
Tax status: Single Tax payer, Group 3, 5% rate, not registered as a VAT payer.
FINAL PROVISIONS
41.1. These Terms enter into force upon publication on the LMD Systems website unless otherwise specified in the relevant edition.
41.2. Continued use of the services after a new edition of the Terms comes into force constitutes acceptance of the new edition by the Client to the extent that such new edition lawfully applies to the relevant relationship.
41.3. If any provision of these Terms cannot be applied to a particular Client due to the Client's consumer status or another mandatory provision of law, such provision shall apply only to the extent that it is lawful.
41.4. In all other matters not regulated by these Terms, the parties shall be governed by the laws of Ukraine.
Individual Entrepreneur
Anton Volodymyrovych Karmanov
LMD Systems
